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Coordinator, Tradeshow - ABF (Fort Smith, AR) in Fort Smith, Arkansas For Sale

Type: Other Jobs, For Sale - Private.

General Job Summary:
Provide market specific customer service to ABF Freight customers including the overnight of all shipping, delivery, and return requirements that accompany Trade Show freight. Act as a single point of contact in providing support for both internal and external customers, including ABF Freight sales force.
Essential Job Duties/Responsibilities:
Job duties include, but are not limited to the following:
Create and utilize processes specifically designed to meet the customer's needs
Maintain close communication with and provide excellent customer service to internal and external customers
Audit freight bills, perform price quotes, and provide shipment status reports
Contact and coordinate with off-line carriers and other ArcBest subsidiaries to ensure that the most cost effective transportation solution is presented to the customer
Coordinate pick-up and delivery appointments, and proactively notify customers of potential issues regarding transit or delivery dates
Use conflict resolution practices with customers to resolve missed pickups or transit delays, and assist in customer compensations such as Revenue Reductions or Sales Decisions for compliance failures
Work closely with ABF Freight personnel and ArcBest subsidiaries to complete rate quotes, complex and time specific pick-up and delivery coordination, and freight bill auditing
Work closely with ABF Freight Tradeshow Directors in the field to ensure that show details are communicated effectively between the GO personnel and that customer expectations are met
Maintain a positive attitude in a highly intense environment
Work in a team setting to accomplish department goals
Other duties, as assigned
Source: http://www.jobs2careers.com/click.php?id=xxxxxxxx11.96

State: Arkansas  City: Fort Smith  Category: Other Jobs
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